Use this screen for the following:
Note: Some new PortAssist Manager features and enhancements are not supported by older drivers and firmware. These features appear grayed out or "Unavailable" appears. In order to benefit from the new features and enhancements, you need to update your drivers to the latest version available from Digi International for your product. For further assistance in obtaining the latest drivers for supported products, go to:
http://www.portassist.com
Field |
Description |
Line |
Line number |
Error Status |
Displays a message indicating if the line is experiencing errors. See Troubleshooting Line Errors below. |
Configuration Detail |
Choosing Configuration Detail displays the configuration parameters for the line. |
Field |
Description |
Line |
The line number can be displayed more than once for each channel. |
Channel |
Channel number. Possible values are 1-2 for a BRI channel. |
State |
Possible values are Idle, Inbound, Outbound, Busied Out, Inbound/Delayed Busy Out, and
Outbound/Delayed Busy Out.
Idle means that nothing is happening on the channel at the moment. Inbound means that the remote side initiated the connection. Outbound means that this system initiated the connection. |
Mode |
Possible values are Modem or B channel. |
Connect Time |
Duration of the connection on this channel in days, hours, minutes and seconds. |
Data Rate (Tx and Rx) | Data rate, both incoming and outgoing for this channel, expressed in bits-per-second. |
Byte Count (Tx and Rx) |
Byte count, both incoming and outgoing for this channel, expressed in
bytes-per-second.
Note: The Tx and Rx byte counts are not cleared on the ISDN B Channel calls with every new connection. The byte counts are accumulative until the adapter is reset. |
Error Count | Number of block errors (for modem connections) or CRC errors (for B channel connections) on this channel since the current connection was established. |
Hang Up | If this field is active, choose Hang Up. A dialog box appears. If you choose OK, the call (or connection) will be terminated. If you choose Cancel, nothing will happen. |
Message |
Cause |
Action |
No switch defined |
Your adapter configuration has been improperly configured. |
Try reconfiguring your adapter. |
TEI Unassigned |
The switch is busy, a connection is not available yet, or you have specified an incorrect switch type in the adapter configuration. |
Check the switches. |
Layer 1 not active |
Something is wrong with the physical connection. |
Ensure that the cables are configured properly and plugged into the correct ISDN BRI telephone jack. |
Unknown error |
The switch type and SPIDs probably are not accurate. |
Check the configuration to ensure that the switch type and SPIDs are accurate. |
SPID x rejected |
Problems are probably in driver configuration. |
Check that you configured the correct switch type during driver configuration. (Switch configuration is meant to describe the software used by the switch.) Check that the SPIDs (typically only used in the U.S.) entered during Digi driver configuration are correct (no spaces, no dashes, just one long number). You may need to reconfirm the address information with your ISDN service provider. |