DataFire RAS B4STU Line Summary

Use this screen for the following:

Note: Some new PortAssist Manager features and enhancements are not supported by older drivers and firmware. These features appear grayed out or "Unavailable" appears. In order to benefit from the new features and enhancements, you need to update your drivers to the latest version available from Digi International for your product. For further assistance in obtaining the latest drivers for supported products, go to:

http://www.portassist.com

Fields

Field

Description

Line

Line number

Error Status

Displays a message indicating if the line is experiencing errors. See Troubleshooting Line Errors below.

Configuration Detail

Choosing Configuration Detail displays the configuration parameters for the line.

 

Fields

Field

Description

Line

The line number can be displayed more than once for each channel.

Channel

Channel number. Possible values are 1-2 for a BRI channel.

State

Possible values are Idle, Inbound, Outbound, Busied Out,  Inbound/Delayed Busy Out, and Outbound/Delayed Busy Out.

Idle means that nothing is happening on the channel at the moment.

Inbound means that the remote side initiated the connection. 

Outbound means that this system initiated the connection.

Busied Out means that a channel is in the busied out state.  

Inbound/Delayed Busy Out means that a channel with an inbound connection is in a delayed busy out condition. That is, when the connection ends the channel will be put in a busy out state. 

Outbound/Delayed Busy Out means that a channel with an outbound connection is in a delayed busy out condition.

Mode

Possible values are Modem or B channel.

Connect Time

Duration of the connection on this channel in days, hours, minutes and seconds.

Data Rate (Tx and Rx) Data rate, both incoming and outgoing for this channel, expressed in bits-per-second.
Byte Count (Tx and Rx) Byte count, both incoming and outgoing for this channel, expressed in bytes-per-second.

Note: The Tx and Rx byte counts are not cleared on the ISDN B Channel calls with every new connection. The byte counts are accumulative until the adapter is reset.

Error Count Number of block errors (for modem connections) or CRC errors (for B channel connections) on this channel since the current connection was established.
Hang Up If this field is active, choose Hang Up. A dialog box appears. If you choose OK, the call (or connection) will be terminated. If you choose Cancel, nothing will happen.
Busy Out/Clear Busy out means that the channel has been configured to not accept incoming calls. You use busy out to take a channel that is not working out of commission. When you do this, you can continue to use your adapter though it is only partially functioning. 

Choose Busy Out to busy out a channel (that is, to make it unusable) and Clear to clear a busy out condition on a channel (make it ready to handle calls again).

 

Troubleshooting Line Errors

Message

Cause

Action

No switch defined

Your adapter configuration has been improperly configured. 

Try reconfiguring your adapter.

TEI Unassigned

The switch is busy, a connection is not available yet,  or you have specified an incorrect switch type in the adapter configuration.

Check the switches. 

Layer 1 not active

Something is wrong with the physical connection. 

Ensure that the cables are configured properly and plugged into the correct ISDN BRI telephone jack.

Unknown error

The switch type and SPIDs probably are not accurate.

Check the configuration to ensure that the switch type and SPIDs are accurate.

SPID x rejected

Problems are probably in driver configuration.

Check that you configured the correct switch type during driver configuration. (Switch configuration is meant to describe the software used by the switch.)

Check that the SPIDs (typically only used in the U.S.) entered during Digi driver configuration are correct (no spaces, no dashes, just one long number). You may need to reconfirm the address information with your ISDN service provider.