• I am not able to see the iDigi ME button in the main toolbar of the .

  • You may need to reset the perspective. To do so go to Window > Reset perspective... and click OK.

  • I have launched the emulated virtual device, but it does not have internet access, so the iDigi Connector for Android does not work.

  • This could be caused by a DNS problem in the virtual device. By default, projects developed using the iDigi Android wizards include an option to configure the DNS of the virtual device when it is launched from the project. Each time the virtual device is started when launching an iDigi Android project, the DNS is configured correctly.

    If you have the virtual device running, close it and then select your iDigi Android project from the list of projects. Right-click on the project and select Run As > Android Application. The launch configuration of the project will start the virtual device and begin configuring its DNS server with the Google one.

  • The iDigi Connector for Android of my Android device is constantly displaying a starting message and then a stopped one, but it never initializes correctly.

  • You probably have an incorrect date and time configured in your device. The iDigi service communicates with iDigi using a security certificate. That certificate is only valid for a certain period of time. If your device's date is out of the valid date range, the service will not be able to connect to iDigi. Usually, configuring the device with the current date and time guarantees the connection with iDigi.